Employment Counsel

6 months ago

Chennai, India Freshworks Full time

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in** San Mateo, California**, Freshworks has a global team operating from **13 global locations** to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes **Freshdesk** (omni-channel customer support), **Freshsales** (sales automation), **Freshmarketer** (marketing automation), **Freshservice** (IT service desk), **Freshchat** (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

**Job Description**:
Freshworks is seeking a hands-on, sharp and experienced
Employment Counsel to join our legal team to provide
practical and clear legal advice on a broad range of
personnel-related topics for the APMEA region. You will be a
member of our legal team and will work closely with our
internal clients including Human Resources, Finance and
business stakeholders. We are looking for a thoughtful,
creative and collaborative individual, who will thrive in a
fast-paced, dynamic, and intellectually challenging work
environment.

**Responsibilities**
You will provide legal advice on a broad range of HR related
matters including recruiting, onboarding, performance
management, benefits, leaves of absence, retrenchments,
exits or transfers and other HR-related legal issues. Duties
will include drafting, revising and providing advice regarding
employment-related agreements and law (including
templates for offer letters, employment contracts,
confidentiality and intellectual property agreements, and
separation agreements).
Collaborate with the relevant internal teams on the
development and implementation of scalable personnel
- related policies, processes and trainings to ensure best
practices and compliance with applicable laws and
regulations and consistency among all regional HR teams.
Manage personnel-related investigations and disputes,
including providing oversight and advice to HR teams. Help
ensure compliance with anti-harassment & no retaliation
policies.
Provide advice to HR team on pre-hiring compliance matters
such as registration and licenses, employment type,
immigration or background verifications.
Monitor labour law developments in APMEA locations where
Freshworks has personnel, and liaise with local in-country
counsel for advice and consistency. Advise the business on
these developments with practical solutions.
Provide legal guidelines and support regarding the
company’s contract workforce and agency workers.
Advocate for finding the “right” solution, which is one that is
compliant and meets business goals, while ensuring we
remain committed to Freshworks’ core values and our
people.

**Qualifications**:
In-depth working knowledge and experience with advising
multi-country employer(s) on various personnel related legal
issues.

employment laws within India.

locations such as Dubai, Singapore and South Africa and a
willingness to learn various employment law parameters of
such locations and be able to incorporate such knowledge
into in-house practice.
Flexibility and willingness to approach legal challenges with
a business-partner mentality to provide solution-oriented
results that balance risk with business goals.
Ability to handle sensitive/confidential information requiring
a high level of discretion, respect, and integrity. Ability to
discern matters that require privacy and confidentiality and
matters that benefit from broader input and collaboration.
Outstanding written and verbal communication and
analytical skills who can take legalese and make it easy to
read for a diverse workforce spanning the globe.
Excellent interpersonal skills and business judgment with a
dedication to teamwork, integrity, and collegiality
Experience at working independently and have a proven
track record of being able to work effectively, prioritize and
manage multiple matters simultaneously in a fast-paced,
dynamic, and highly engaged environment. Ability to
recognize when to ask for help or escalate issues

Additional Information
**Minimum Qualifications**
Bachelor’s degree in law with demonstrated excellent
academic performance.
6-9 years of prior combined law firm and in-house
experience supporting APMEA workforce on employment law
related matters.
Experi

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