Kannada Speaking Customer Service Executive
7 months ago
_**Entry Level KANNADA Customer Service Vacancy For Gurgaon **_
- **DO NOT APPLY IF YOU DO NOT SPEAK KANNADA AND IF YOU DO NOT STAY IN GURGAON/DELHI**_
**OVERVIEW**
- Industry - Fashion/Lifestyle/Clothing Only, 6 Days a Week.
- Notice Period - Immediate
- **Work Location: Udyog Vihar Phase 4, Gurgaon, HR**
- 0-2 Years Experience
- **Skills: Kannada Mandatory**, Additional - Marathi, Hindi and English (Spoken proficiency)
- **Salary - 30,000 CTC Per Month; 24,000-25000/- For Freshers.**
**JOB DESCRIPTION**
**Key Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Address customer queries, concerns, and issues in a clear and culturally sensitive manner.
- Ability to multitask, prioritize and manage time effectively
- Provide accurate, valid, and complete information by using the right methods/tools
- Collaborate with internal teams to ensure comprehensive issue resolution.
- Handle escalated complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Take ownership of customer issues Troubleshoot problems and see them through to resolutions.
- Communicate fluently in Kannada and Marathi languages and decent understanding of Hindi and English Language to assist customers effectively.
**SKILLS, REQUIREMENTS & QUALIFICATIONS**
- Proficiency in Kannada and Marathi regional languages.
- Excellent verbal and written communication skills.
- Customer-focused with a commitment to providing exceptional service.
- Problem-solving skills and the ability to think on your feet.
- Strong organizational and documentation skills.
- Previous experience in customer service is a plus.
- Graduate in any discipline.
**INTERVIEW ROUNDS** - Virtual/Face to Face
**SALARY** - **CTC 30,000/- Per Month; 24,000-25000/- For Freshers.**
**Salary**: ₹24,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Rotational shift
Application Question(s):
- Do you Live in Gurgaon or Delhi NCR? DO NOT APPLY IF YOU ARE NOT IN GURGAON OR DELHI.
**Education**:
- Diploma (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Marathi (preferred)
- Hindi (preferred)
- English (preferred)
- Kannada (preferred)
Work Location: In person
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