Guest Service Officer

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division **Qualifications**: Diploma/qualification in Hospitality or Tourism Management.

We are looking for a Guest Relations Officer to provide excellent customer service to our hotel's guests. You will be responsible for managing our Front Desk Department and providing exceptional customer service to our guests as a Guest Relations Executive. You should communicate well with our guests and make their stay at our hotel more enjoyable. 2 to 4...

Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guest’s complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established...

**Job Description: Hotel Front Office Receptionist** **Position Overview: The Hotel Front Office Receptionist is a key member of the hotel's guest services team, responsible for providing exceptional customer service to guests and ensuring a smooth and pleasant check-in and check-out experience. The role requires effective communication skills, a friendly...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...

Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone...

We are looking for F&B Service Associates & F&B Service Captains for our Luxury Retreats in Trivandrum and Thrissur. - Key responsibility is to maintain guest relations by interacting with guests, taking care of them while they wait to be seated, escorting them to table, order taking, service and farewell of the guest. - Should have good English...

We are looking for a Hotel Front Desk Executive to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Executive responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience...

Front office associates **deal with customer queries, their needs, complaints etc.** **They are the chief point of communication for the guests**. Food and Accommodation Available Freshers or experienced can apply **Salary**: From ₹12,000.59 per month Schedule: - Flexible shift Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or...

Greetings from CII-MCC We are looking for F&B service Trainee Job role - Greetings guest with a smile and using the guest name when known. - Prepare and set the restaurant before the meal period. - serve the food and beverages to the guest in the right temperature as well as introducing the food. **Salary : 3000 Stipend + Incentive.** **Qualification :...

We are looking for a Receptionist to manage our front desk and to perform a variety of administrative and clerical tasks. - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - should have a pleasant personality,...