Customer Support Executive
6 months ago
Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening)The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive callsEnsure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality normsHandle dental specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required.Tabulate and record responses from all customers on excels. Generate relevant reports from the same.Schedule appointments for patients and coordinate with the required doctor who shall visit the patientFollow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Analyze quality of calls and strive for improvement
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- fluent English (preferred)
Work Location: In person
-
Executive Support
6 months ago
Vikroli, Mumbai, Maharashtra, India Mumbai Rozgaar pvt ltd Full timeWe are currently hiring for Executive Support Position for Vikroli Location. Role: Executive Support(Inbound Voice) Location : Vikroli,Mumbai Requirement: Good Communication Skills Experience - 0-2 years **Job Types**: Full-time, Fresher **Salary**: ₹200,000.00 - ₹300,000.00 per year **Benefits**: - Paid sick time - Provident Fund Schedule: - Day...
-
Customer Support Associate
4 weeks ago
Vikroli, Mumbai, Maharashtra, India Trigent Software Pvt Ltd Full timeInternational Voice Process Mumbai - Need Excellent English Communication JD - Provide functional, technical or administrative support to resolve customer problems and queries. MDC2 Work location CTC - 40K Max Night Shift Freshers also preferred with good English Communication **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹40,000.00 per...
-
Customer Service Executive
6 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India MEDDIRECT Full timeCompany Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India The Sleep Company Full time**We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India GM Infotech Full time**We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
-
Customer Support Executive
3 months ago
Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full timeCustomer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...
-
Executive Customer Support
8 months ago
Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time**Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full timeHi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...
-
Customer Support Executive
3 weeks ago
Mumbai, Maharashtra, India bizaccenknnect pvt .ltd Full time**Profile: - Customer Support Executive** **Location: - Lower parel (Mumbai)** **Experince : 1 + year** - Responsible for weekly, monthly reports on tasks - Managing Customer Queries, Co-ordination with various dept. - Collecting Customer academic and other necessary documents for registrations and submitting details to Universities Pay: ₹25,000.00 -...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India Infowan Technologies Full timeFull Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...
-
Executive Customer Support
6 months ago
Mumbai, Maharashtra, India Arya Omnitalk Full timeJob Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...
-
Customer Support Executive
2 months ago
Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full timeHi, Greetings!! We have opening with Love & Cheese cake Location : Bhandup Position: Customer Support Executive English should be Fluent Fresher will also do with excellent communication skills Thanks Bhagyashree 9076335135 Pay: ₹15,000.00 - ₹25,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total...
-
Customer Support Executive
3 days ago
Mumbai, Maharashtra, India Grace Services Full time**WE ARE HIRING FOR GRACE STFFING SERVICES (MALAD BRANCH)** **Job Title**: Customer Service Executive (Voice Process) **Shift Timing**: Night Shift (US Time Zone) **Working Days**: 5 Days Working, 2 Rotational Offs **Qualification**: HSC / Graduate (Both Freshers & Experienced) **Pick & Drop**: Provided We are looking for a Customer Service Executive to...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India Easy Home Finance Full time**Customer Support Executive**: **Mumbai**: Full Time **Roles & Responsibilities**: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Contribute to team...
-
Executive - Customer Support
4 months ago
Mumbai, Maharashtra, India Ketto Full time**Executive - Customer Support** **Mumbai, Maharashtra** **Roles & Responsibilities**: - **Handle Inbound Calls**: Respond to customer inquiries, troubleshoot issues, and provide information in a professional and friendly manner. - **Problem Resolution**: Effectively address and resolve customer concerns, escalating issues when necessary to ensure a...
-
Customer Support Executive
2 months ago
Mumbai, Maharashtra, India Altruist Fostering Services Full timeCustomer Support Executive with 6+ months work experience required in a healthcare Retail Apparel and Fashion brand located at Lower Parel / Parel (nearby staion), Mumbai Freshers can also apply JD: - Respond promptly to customer inquiries across various channels - Escalate priority issues per company guidelines - Address and resolve customer complaints...
-
Customer Assistant
3 months ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...