Systems Administrator Ii

6 months ago

Bengaluru, India Thermo Fisher Scientific Full time

Job Description

Location/Division Specific Information
Bangalore

How will I make an impact?

An IT Operations Center (ITOC) - administrator is responsible and has an ownership of maintaining and upgrading systems such that environment is secured and updated. This role includes, but not limited to system operations, patch management, system upgrades, cloud integration initiatives, and various operational projects to meet business objectives. This role will allow thinking creatively and empower us to make decisions and implement with guardrails not gates. Your efficient contribution will help the business and the company to enable our customers to make the world healthier, cleaner and safer.

Operational critical issues will be brought up to this on-call role.

What will we do
Play a key role in Thermo Fisher’s digital transformation. Drive company’s IT Operational Support environment and initiative and working with global platform and Infrastructure & development teams.
Functions we handle include, Reliability Engineering, Platform Engineering, Backup & Storage Engineering, Tools and automation, Cloud computing & Network Operations.

We configure/add new services.

Experience in on-premises and cloud environments in either Azure, AWS or Azure

Fundamental knowledge in writing shell scripts, debugging errors, and modifying scripts when required

Prefer good experience on VMware, ILO and physical servers.

Need to be proficient with DNS, FTP and NFS also with remote access and security.

Experience in migrating servers and upgrading servers.

Drive root cause analyses, and mentor Colleagues on doing them, in collaboration with software development teams

Analyze and adjust designs to assist in predicting and improving system stability.

Provide L2 operational support for Windows infrastructure resides on physical, virtual and cloud environment

Handling and supervising the service management work queue to address customer requests within the established service level agreements

Participating in the on-call rotation with other members of the team to ensure support coverage for the global Windows infrastructure.

Find opportunities to improve the infrastructure by implementing the standards that have been established by the Global Systems Reliability team

Ensure the highest possible level of server uptime and availability by proactively identifying and fixing infrastructure related problems.

Participate in infrastructure upgrades, improvements and maintenance activities.

Bring automation to improve efficiency.

Works closely with our external partners and industry leaders to ensure we have a keen understanding of where industry trends and technologies are going and factor those into our strategies and roadmaps.

Previous experience with Service Now and proficiency in crafting workflows.

Ensure the solutions the Reliability Engineering team crafts and delivers are meeting defined business requirements and will stand the test of time from an operational excellence perspective.

Work closely with IT Security to adhere to security standards and make sure the solutions we’re designing and delivering meet data security and compliance requirements.

Be available for scheduling for 24/7 oncall rotation to respond to and resolve issues

How will I get here
4-year degree with major in Computer Science/ Engineering (or equivalent) from an accredited university
1 years’ experience with VMware Virtualization/AWS Cloud infrastructure management
Preferred a minimum of 1+ years of experience in Cloud Solutions Delivery and Cloud architecture, especially public cloud platforms such as AWS, Azure, GCP. Strong preference for AWS experience
2+ years’ experience in Windows Server OS Administration
2+ years L3 Infrastructure Operational Support experience
Communication, Presentation and additional tools skills is a plus
Tool & Technology Skills
In depth understanding and experience in AWS and a Cloud-First/cloud only initiative

AWS proficiency (ec2, s3, Systems Manager, RDS, Route 53, Lambda, IAM, VPC, Security groups) and other services

Exposure to associate and integrate monitoring tools

Experience in the Windows administration/engineering
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

ACCESSIBILITY/DISABILITY ACCESS

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