Student Enrolment Advisor

3 weeks ago

Noida, India Study Group Full time

**Location**: Delhi, India

**JOB OVERVIEW**

We are looking for dynamic sales executives to support the selling of our higher education programmes globally. The role requires a strong desire to succeed in a sales position, a great sense of customer service and a profound aspiration to help students make the right decision for their next steps in education.

The role sits in the global telesales team covering Study Group’s key source markets from Singapore and the local hubs.

Responsibilities include calling students who have received admission to several programs and ensuring they receive the relevant information and ultimately conclude the sale of the most suitable course.

This position requires a good level of computer literacy to be able to navigate through the various CRM and Telephony systems.

**KEY RESPONSIBILITIES**
- Fulfil daily, weekly and quarterly call KPIs and sales targets
- Build and develop a constant pipeline of potential students
- Provide very high-quality information on the portfolio of programmes, reflecting the superior quality of the courses and partners promoted by the company
- Support movement of the pipeline through 3 key stages of sales, from Offer Made to Confirmation of the course up to the Start of the course while providing
- Work alongside sales and marketing to understand and identify market trends and opportunities for student recruitment.
- Knowledge of International Student Recruitment

**EXPERIENCE**
- Good phone etiquette
- Proven ability to meet and exceed sales quotas
- Proven track record of successfully managing customer relationships
- Customer-service orientation and consultative approach to selling
- Preferred experience in telesales
- Must be sales and result oriented
- Possess a strong desire to achieve new heights
- Positive attitude and highly motivated with a strong drive to excel
- Sensitivity to cultural and linguistic differences
- Empathy and compassion
- Highly IT literate
- Comfortable in high-pressure environments
- Accountable for actions
- Excellent presentation, communication and interpersonal skills
- Strong organisational skills
- Goal-oriented demonstrated ability to meet deadlines and targets
- Ability to work independently with mínimal supervision and as part of a team
- Highly engaged, active and present

**ABOUT US**

We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as 2017, 2018, 2020, and 2021 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe.

With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge, and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partners with high-quality outcomes across the higher education space.

**ORGANISATIONAL COMPLIANCE**

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Privacy Policy

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