Associate Operations Processor

4 weeks ago

Hyderabad, India WELLS FARGO BANK Full time

**About this role**:
Wells Fargo is seeking an Associate Operations Processor...

**In this role, you will**:

- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures

**Required Qualifications, US**:

- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications, International**:

- Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:
**Job Expectations**:WFIS enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services,

Risk Services and Knowledge Services. WFIS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIS at our International Careers website.

Department Overview

The Human Resources and Learning team within the Shared Services department addresses the various needs of the organization by efficiently and effectively delivering HR services, nurturing diverse talent for the company's long-term success.

About the Role

You will work as HR specialist within HRSD handling Workday transaction, conducting joining formalities, compliance and reporting, addressing employee queries.

**Responsibilities**:
Performs a variety of routine general human resources duties such as new team member joining formalities, validation of personnel files, sharing of compliance reports and coordination with the vendors.

Perform workday transaction based on request, ensure data accuracy and on time delivery

Assists employees on matters regarding HR related queries

Develops a working knowledge of company personnel policies and procedures in an assigned area.

Work is performed under close supervision involving detailed instructions, with constant checking on work performance.

Essential Qualifications: University degree/MBA

Experience of more than 2 years in HR/Service delivery

Knowledge in MS Office, Workday, Service Now and Labour Compliance

Strong analytical skills.

Excellent knowledge in Excel is preferred

Excellent communication skills

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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