Associate Operations Processor

2 weeks ago

Hyderabad, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking an Associate Operations Processor...

**In this role, you will**:

- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures

**Required Qualifications, US**:

- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications, International**:

- Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:

- Bachelor's degree holder, preferable business course
- Fresh Graduates and/or 0 to 2 years experience in banking operations (Commercial Banking or CIB)
- Experience in payment processing. Knowledge in any of the following: International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments a must
- Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage
- Good in both verbal and written communication skills
- Good investigation and problem solving skills
- Organizational and detail oriented skills
- Sound risk management mindset and good understanding of compliance - AML/OFAC
- Ability to handle high volume and short SLA or turn around time
- Ability to work in changing and fast paced work environment
- Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task
- Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve
- In scope - 10 day Required Absence Policy due to Sensitive Position
- Fresh graduates are welcome to apply

**Job Expectations**:
The team member will perform a variety of wire transfer operational tasks for complex processes or functions under limited supervision. The team member will be responsible for processing of inbound and outbound payment messages.

Duties may include: receiving, repairing, and verifying transactions; contacting appropriate resources as needed and following established policies, procedures, and regulatory requirements.

Payment processing types ranges from simple to moderately complex / exception processing related to amendments, cancellations, reversing accounting entries.

When more complex payments are received, this will be referred to the more senior team member as per the guidelines and escalation procedures of the business.

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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