Automotive Call Center Cre

1 week ago


Indore, India Rukmani Motors Full time

Whatsapp : 88789 74296

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders

helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients and customers in person or via phone

forming reports based on customer satisfaction statistics and helping their team to develop new skills

fixing appointments based on the availability of customers and clients

interacting with customers to ensure they have a desirable and shareable experience

**Salary**: ₹10,176.53 - ₹31,841.31 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 4 years (preferred)
- tele sales: 6 years (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 88789 74296



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