Operations Executive
5 months ago
Majestic Courier is seeking a dynamic and experienced individual to join our team as a Courier and Logistic Company Operations Executive. As a crucial member of our operations department, you will play a pivotal role in ensuring the smooth and efficient functioning of our logistics operations. If you thrive in a fast-paced environment, possess excellent organizational and communication skills, and have a passion for logistics, we want to hear from you.
**Responsibilities**:
- **Route Planning and Optimization**: Develop and implement efficient delivery routes to ensure timely and cost-effective delivery of goods.
- **Dispatch Management**: Coordinate with dispatchers to assign delivery tasks to couriers and monitor their progress throughout the day.
- **Resource Allocation**: Optimize the allocation of resources including vehicles, drivers, and equipment to meet delivery schedules and customer demands.
- **Inventory Management**: Oversee inventory levels and manage stock movement to prevent shortages and minimize excess inventory.
- **Customer Service**: Address customer inquiries and concerns promptly, ensuring a high level of customer satisfaction.
- **Quality Control**: Monitor the quality of deliveries and implement measures to improve service quality and efficiency.
- **Performance Tracking**: Analyze key performance indicators (KPIs) such as on-time delivery rates, delivery accuracy, and fuel consumption, and implement strategies to improve performance.
- **Compliance**: Ensure compliance with company policies, as well as local, state, and federal regulations governing transportation and logistics operations.
- **Team Leadership**: Provide leadership and guidance to the operations team, fostering a culture of accountability, teamwork, and continuous improvement.
- **Technology Integration**: Utilize logistics management software and tools to streamline operations and enhance efficiency.
- **Risk Management**: Identify potential risks and develop contingency plans to mitigate disruptions to operations.
- **Vendor Management**: Collaborate with vendors and third-party service providers to ensure seamless integration of services and optimize costs.
- **Continuous Improvement**: Proactively identify opportunities for process improvement and implement best practices to enhance operational efficiency and effectiveness.
**Requirements**:
- 2+ years of experience needed.
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Proven experience in logistics operations management, preferably in the courier and logistics industry.
- Strong leadership skills with the ability to motivate and inspire teams.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in logistics management software and tools.
- Solid understanding of transportation regulations and compliance requirements.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as needed.
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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