Guest Service Associate
3 weeks ago
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description**:
- Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same
- Ensures cleanliness and hygiene standards in all areas of the hotel
- Ensures adherence to company and hotel policies by all departmental employees
- Plans the organization of work within the department, including assignments, time schedules and vacations
- Ensures all relevant documentation and records
are updated and complete
- Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
- Any matter which may effect the interests of the hotelshould be brought to the attention of the Management.
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