Guest Service Associate

3 weeks ago


chennai, India Accor Full time

Company Description
Job Description
Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same Ensures cleanliness and hygiene standards in all areas of the hotel Ensures adherence to company and hotel policies by all departmental employees Plans the organization of work within the department, including assignments, time schedules and vacations Ensures all relevant documentation and records
 are updated and complete Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction Any matter which may effect the interests of the hotelshould be brought to the attention of the Management.

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