F&b Outlet Supervisor

3 weeks ago

Jaipur, India Aman Full time

Aman:
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ - a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
Invest in individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurture pathfinder spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.

Act like owners - taking the charge, leading by example and an immense sense of pride in their work.

Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

**Location**:
This position is located at Amanbagh, Jaipur, Rajasthan, India

Overview:

- To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel
- To supervise and coordinate business activities in Food & Beverage Service
- To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.

**Responsibilities**:

- Supervise and oversee the restaurant operation to maintain service standards
- Check on guests’ satisfaction levels and properly handle feedback and follow-up
- Perform opening and closing duties as assigned
- Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
- Assist in employees’ development, counselling and resolving staff conflict
- Report any complaints, incidents or any other irregularities to F&B management
- Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
- Maintain quality control for all food served
- Train new employees and provide ongoing training for restaurant staff
- Manage the work schedules of restaurant’s staff
- To ensure that guests receive the attention and service they require
- Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management
- To motivate, coach and project a positive attitude at all times
- Carry out any other duties as and when assigned by the F&B management

Qualifications:

- Minimum 2-3-year experience in luxury hotel or resort and well trained in F&B operations
- Strong inter-personality, leadership, and creative skills
- Ability to perform under pressure
- Proficient in English communication
- Experience with MICROS system preffered.

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