Chat Support Executive

1 month ago


Gurugram Haryana, India Career Crox Full time

**Position - Domestic Chat Process**

**Experience - Fresher to 3 years**

**Qualification: UG/Graduate**

**Location - Sector 18, Gurgaon**

**Salary - Up to ₹21,000 CTC**

Shifts: 24/7 rotational, 6 days working

Interview Mode: HR and OPS rounds

Roles & Responsibilities:

- Handle customer queries, bookings, ride issues, and payments.
- Provide app troubleshooting support and resolve escalations.
- Ensure a smooth customer experience and meet service metrics.

Skills Required:

- Excellent English and Hindi communication (verbal and written).

Pay: ₹17,000.00 - ₹26,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7836095291


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