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Sales Coordinator

5 months ago

Ameerpet Hyderabad Telangana, India vashishta systems Full time

_**Proven experience in sales coordination or customer service, preferably in the ELV or related industry.**_

**Responsibilities**:

- **Sales Support**: Provide administrative support to the sales team by preparing proposals, quotations, and contracts for AMC services.
- **Client Communication**: Communicate with existing and potential clients to understand their maintenance needs, address inquiries, and provide information about AMC services.
- **Contract Management**: Assist in the management of AMC contracts, including renewal notifications, contract amendments, and ensuring compliance with terms and conditions.
- **Service Scheduling**: Coordinate with the technical team to schedule preventive maintenance visits, inspections, and service calls as per the terms of the AMC contracts.
- **Customer Relationship Management**: Maintain positive relationships with clients by providing timely responses to queries, addressing concerns, and ensuring high-quality service delivery.
- **Sales Reporting**: Generate reports on AMC sales performance, contract renewals, and revenue projections to support decision-making by the sales management team.
- **Follow-Up**: Follow up with clients to ensure satisfaction with maintenance services, address any issues or concerns, and identify opportunities for contract expansion or upselling.
- **Market Research**: Conduct market research to identify potential clients for AMC services, industry trends, and competitive insights to support sales strategies.
- **Training and Support**: Provide training and support to sales representatives on AMC service offerings, contract terms, and customer engagement strategies.
- **Administrative Tasks**: Perform general administrative tasks such as maintaining accurate records, scheduling meetings, and coordinating with internal departments to facilitate service delivery.

Qualifications:

- Bachelor's degree in business administration, marketing, or a related field.
- Knowledge of AMC services and contract management practices is highly desirable.
- Excellent communication skills, both verbal and written.
- Strong organizational and time-management abilities.
- Proficiency in MS Office suite and CRM software.
- Customer-focused attitude with a commitment to delivering exceptional service.
- Ability to work effectively in a fast-paced and dynamic environment.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Coordinator: 1 year (required)

Work Location: In person

**Speak with the employer**

+91 7815922566