Customer Support Executive
3 months ago
**About US**: JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take steps to offer the best timepieces to our customers. JUST IN TIME has over 65 plus stores across India to offer the best daily wear, luxurious, fashionable, and smartwatches.
**Job Location: Matunga**
**Job Timing: 10.30 am to 7.30pm**
**Outline of the Job**
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
**Responsibilities**
- Providing information about our products, services, features, pricing, and policies to customers and potential customers.
- Escalating complex or technical issues to the appropriate department or supervisor for further assistance.
- Following up with customers to ensure their satisfaction and loyalty.
- Documenting customer interactions and feedback in our Omni channel system and generating reports as needed.
- Assist in training junior Customer Support Representatives
**Requirements and skills**
- Excellent communication, listening, and problem-solving skills.
- Proficiency in languages English, Hindi any other language is a plus.
- A positive, friendly, and empathetic attitude towards customers and colleagues.
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- **A flexible schedule and availability to work in shifts, weekends**
Schedule:
- Day shift
Work Location: In person
-
(Edtech) Customer Support Executive
2 months ago
Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full timeKey Responsibilities - Serve as the primary point of contact for clients, responding promptly to inquiries and providing guidance throughout their journey - Build and maintain strong relationships with clients, ensuring that they receive exceptional customer service and support throughout their engagement with the consultancy - Collaborate with other team...
-
Customer Support Executive
1 month ago
Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Key Responsibilities**: - Assist customers with product information, order processing, and troubleshooting issues. - Maintain a thorough understanding of our products and services to provide accurate information. - Document customer interactions and feedback in our CRM system. - Collaborate with other departments to resolve complex issues and enhance...
-
Customer Support Executive
5 months ago
Matunga, Mumbai, Maharashtra, India Just in time Full timeWe are looking for a customer support representative for after sale support to join our team and provide excellent service to our clients. As a customer support representative, you will be responsible for closing deals and provide excellent service to our clients. As a customer support representative, you will be responsible for: **Responsibilities** -...
-
Customer Service Executive
5 months ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India MEDDIRECT Full timeCompany Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India The Sleep Company Full time**We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India GM Infotech Full time**We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
-
Customer Support Executive
3 months ago
Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full timeCustomer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...
-
Executive Customer Support
7 months ago
Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time**Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full timeHi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...
-
Customer Support Executive
5 months ago
Mumbai, Maharashtra, India Infowan Technologies Full timeFull Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...
-
Customer Assistant
2 months ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...
-
Executive Customer Support
5 months ago
Mumbai, Maharashtra, India Arya Omnitalk Full timeJob Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India Poetry by Love and Cheesecake (Brewworks Pvt. Ltd.) Full timeHi, Greetings!! We have opening with Love & Cheese cake Location : Bhandup Position: Customer Support Executive English should be Fluent Fresher will also do with excellent communication skills Thanks Bhagyashree 9076335135 Pay: ₹15,000.00 - ₹25,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total...
-
Customer Support Executive
6 months ago
Mumbai, Maharashtra, India Easy Home Finance Full time**Customer Support Executive**: **Mumbai**: Full Time **Roles & Responsibilities**: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Contribute to team...
-
Executive - Customer Support
3 months ago
Mumbai, Maharashtra, India Ketto Full time**Executive - Customer Support** **Mumbai, Maharashtra** **Roles & Responsibilities**: - **Handle Inbound Calls**: Respond to customer inquiries, troubleshoot issues, and provide information in a professional and friendly manner. - **Problem Resolution**: Effectively address and resolve customer concerns, escalating issues when necessary to ensure a...
-
Customer Support Executive
1 month ago
Mumbai, Maharashtra, India Altruist Fostering Services Full timeCustomer Support Executive with 6+ months work experience required in a healthcare Retail Apparel and Fashion brand located at Lower Parel / Parel (nearby staion), Mumbai Freshers can also apply JD: - Respond promptly to customer inquiries across various channels - Escalate priority issues per company guidelines - Address and resolve customer complaints...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India ASRTOHEMANT PRIVATE LIMITED Full timeCustomer Support Associate - International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive pan india - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Fluency in written and spoken English. - Result Oriented, Self...