Customer Care Executive

5 months ago


Lucknow, India Riash india pvt ltd Full time

Place phone calls to potential clients from our computerized directory
- Perform script (with necessary adjustments) to ensure consistency of sales program
- Answer potential clients’ questions about home improvement projects or goals
- Generate between 5 and 15 sales leads per day
- Set appointments with prospective customers based on our associates’ schedules
- Maintain computer, telephone and other equipment
- Train other telemarketers when required
- Communicate any problems, concerns or questions to supervisory staff
- Refer customer complaints to supervisor for quality control
- Communicate respectfully and politely with potential customers at all times

**Salary**: ₹8,436.03 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Lucknow City, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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