Customer Service

2 weeks ago


Ghaziabad, India JSB Group Full time

Role & responsibilities

Shipment Planning, coordination with shipping lines and Exporters, and executed export activities.

Rates Negotiation with the shipping lines.

Track and manage shipments, including container tracking and coordinating delivery schedules.

Handle any issues or delays in the shipping process and find swift and effective solutions.

Should have an experience of more than a year in freight-forwarding or related company.

Should have a strong analytical mind, and excellent interpersonal and communication skills.

Must be fluent in written & spoken English

Proficient in Excel, Word, and Outlook processes.

Efficient, detail-oriented, responsible attitude.

Perks and benefits

Role Customer Service

Industry Type Retail

Department Customer Success, Service & Operations

Employment Type Full Time, Permanent

Role Category Customer Success, Service & Operations - Other

Education

UG : Any Graduate

PG:
Doctorate:
**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Ghaziabad, Uttar Pradesh (required)

Ability to Relocate:

- Ghaziabad, Uttar Pradesh: Relocate before starting work (required)

**Speak with the employer**
+91 9318351184
Expected Start Date: 01/12/2023


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