Customer Relations Officer
1 week ago
Job Title: Customer Relationship Executive
Company: Nexgen
Work Location: Bangalore
Key Responsibilities:
Front office management and customer interactions
Customer Relationship Management
Should handle administrative tasks
Responds to customer inquiries
Should provide Sales Support
Team Collaboration and Reporting
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3-5 years of Proven track record in a customer centric role.
- Aged between 25-30 years and preferably she should be based within Bangalore city limits.
- Must have excellent communication Skills in Hindi and English (mandatory). Proficiency in additional Indian languages is a plus
- Proficiency in using CRM software and Microsoft Office tools.
- Ability to maintain accurate and detailed records of customer interactions.
- Experience in any B2C industry is preferred.
Compensation and Benefits
Bonuses: Performance-based Annual/Quarterly bonuses.
Pay: ₹20,000.00 - ₹30,000.00 per month
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 25/11/2024
Expected Start Date: 30/11/2024
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