Customer Relations Officer

1 week ago


Domlur Bengaluru Karnataka, India ACT Solutions (P) Ltd Full time

Job Title: Customer Relationship Executive

Company: Nexgen

Work Location: Bangalore

Key Responsibilities:
Front office management and customer interactions

Customer Relationship Management

Should handle administrative tasks

Responds to customer inquiries

Should provide Sales Support

Team Collaboration and Reporting

Required Skills and Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3-5 years of Proven track record in a customer centric role.
- Aged between 25-30 years and preferably she should be based within Bangalore city limits.
- Must have excellent communication Skills in Hindi and English (mandatory). Proficiency in additional Indian languages is a plus
- Proficiency in using CRM software and Microsoft Office tools.
- Ability to maintain accurate and detailed records of customer interactions.
- Experience in any B2C industry is preferred.

Compensation and Benefits

Bonuses: Performance-based Annual/Quarterly bonuses.

Pay: ₹20,000.00 - ₹30,000.00 per month

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 25/11/2024
Expected Start Date: 30/11/2024



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