Domain Trainee-life Insurance

2 months ago

Noida Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- We are looking for any graduate with strong interpretation and problem-solving skills with respect to the accurate content of information and presentation of data and operational procedures._

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- Responsibilities_

**_ _**
- _Ability to understand and comprehend English language so that pre-process and process training can be effectively imparted in the WFH environment_
- _Accurately interpret the information on the documents_
- _Analyzing the information received from different input sources and taking appropriate decision/action as per the defined guidelines_
- _Transaction processing according to standard work & SOP_
- _Prioritize transactions according to documented guidelines to meet SLA_
- _Plans and organizes tasks and work responsibilities to achieve objectives_
- _Comprehending and responding to customer inquiries. Identify, research, and resolve problems._
- _Assist with/perform other team tasks as required._
- _Ability to accurately interpret and compile information from a variety of sources and systems_
- _Ensure that turnaround time and quality of the work meets Company service standards_
- _Manage own work in process and support team efforts to ensure that individual, team goals are met._
- _Should be able to handle basic day to day requirements of excel_

**_ _**
- Qualifications we seek in you_

**_ _**
- Minimum qualifications_
- _Any graduate except B. Tech and Technical Graduation & Law_
- _Excellent comprehension along with written and verbal communication skills_
- Preferred qualifications_
- _Relevant New Business/Customer Service backend operations experience in Life Insurance_
- _Should be willing to invest and learn the business level end to end process to drive business impact_
- _Preferred-prior transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer_
- _Must have experience of writing SOPs_
- _Must have experience of giving classroom trainings_
- _Effective presentation skills_
- _Ability to independently interact with internal and external customers_
- _Customer service focus_
- _Basic Computer knowledge along with minimum typing speed of 25 words/minute_
- _Insurance knowledge_

**_ _**

**_ _**

**_ _**

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_May 7, 2024, 5:03:40 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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