Back Office Assistant
3 weeks ago
Student Interaction: Engage with students to address inquiries, provide assistance, and ensure a positive learning experience.
Customer Service: Assist the customer support team in resolving issues and ensuring student satisfaction.
Cross-Departmental Communication: Facilitate effective communication and coordination between different departments to promote collaboration and streamline workflows.
Process Improvement: Identify opportunities for process improvement in back-office operations and contribute ideas to enhance overall efficiency and effectiveness.
Problem-Solving: Resourceful and proactive in identifying and resolving challenges in the day-to-day operations.
Computer Proficiency: Proficient in using MS Office Suite (Word, Excel, PowerPoint, etc.) and basic understanding of cloud-based collaboration tools.
Organizational Skills: Strong organizational and time-management abilities with exceptional attention to detail.
Communication: Excellent written and verbal communication skills in English. Knowledge of other languages will be an advantage.
Adaptability: Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities.
Employment Type
Internship
**Salary**: ₹5,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
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