![Fair Future Travels and Vacations Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Tele Calling Executive/junior Holiday Expert
3 weeks ago
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote travel packages, tour plans, and services.
- Handle inbound inquiries from customers regarding travel options, pricing, and availability.
- Provide detailed information about travel itineraries, accommodation options, and travel destinations.
- Identify customer needs and preferences to tailor travel recommendations.
- Maintain and update customer databases with accurate and relevant information.
- Achieve daily, weekly, and monthly sales targets and performance metrics.
- Follow up with customers to ensure satisfaction and address any concerns or issues.
- Collaborate with the sales and marketing team to develop effective sales strategies.
- Stay updated on industry trends, competitor activities, and new travel destinations.
Qualifications and Skills:
- High school diploma or equivalent; a degree in Travel and Tourism or related field is a plus.
- Proven experience as a Telecaller or in a similar sales/customer service role.
- Excellent verbal and written communication skills.
- Strong persuasive and negotiation skills.
- Ability to work independently as well as part of a team.
- Familiarity with travel booking systems and CRM software is an advantage.
- High level of enthusiasm and a passion for travel.
- Good organizational skills and attention to detail.
- Ability to handle rejection and remain resilient.
**Benefits**:
- Competitive salary with performance-based incentives.
- Comprehensive training and professional development opportunities.
- Travel discounts and perks.
- Positive and supportive work environment.
- Opportunity to grow within the company.
- Handle inbound inquiries from customers regarding travel options, pricing, and availability.
- Provide detailed information about travel itineraries, accommodation options, and travel destinations.
- Identify customer needs and preferences to tailor travel recommendations.
- Maintain and update customer databases with accurate and relevant information.
- Achieve daily, weekly, and monthly sales targets and performance metrics.
- Follow up with customers to ensure satisfaction and address any concerns or issues.
- Collaborate with the sales and marketing team to develop effective sales strategies.
- Stay updated on industry trends, competitor activities, and new travel destinations.
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
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