Remote Desktop Technician

3 weeks ago

Hyderabad, India JPMorgan Chase Bank, N.A. Full time

This role requires a wide variety of strengths and capabilities, including:

- Advanced knowledge in infrastructure projects, operations systems, and data analytics
- Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
- Ability to identify problems, troubleshoot, and deliver strategic solutions to clients
- Genuine interest in continuous feedback, learning, and growth opportunities
- Effective collaboration and communication to achieve common goals and maintain a company standard of excellence
- Strong analytical and problem resolution skills

**Required qualifications, capabilities, and skills**
- BS/BA degree or equivalent experience
- Understanding of technology offerings and businesses supported
- Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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