Front Desk Officer

3 months ago


Bengaluru, India ORANGE CHILD DEVELOPMENT CENTRE Full time

Summary:
**Responsibilities**:
1. Reception Duties:

- Greet parents, visitors, and children in a warm and friendly manner.
- Answer incoming calls, provide information, and address inquiries.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.

2. Complete Slot Formation:

- Coordinate and manage the scheduling of children's activities and sessions.
- Create and maintain an efficient and balanced timetable for various programs.
- Ensure proper utilization of available resources and facilities.
- Update and communicate any changes or adjustments to parents and staff.

3. Parental Interactions:

- Provide excellent customer service to parents, addressing their questions and concerns.
- Assist parents with registration, enrollment, and program information.
- Maintain accurate and up-to-date records of parental interactions.
- Collaborate with parents to ensure a positive and nurturing environment for their children.

4. Tele Calling:

- Make outbound calls to parents and prospective clients.
- Provide information about the centre's programs, activities, and services.
- Answer inquiries and address concerns effectively.
- Maintain detailed call logs and records.

5. Advertisement Work:

- Assist in the development and implementation of marketing and advertising strategies.
- Support the creation of promotional materials and online content.
- Distribute flyers, posters, and brochures in the local community.
- Collaborate with the marketing team to enhance the centre's visibility.

**Requirements**:

- High school diploma or equivalent; additional education or certification in child development or related field is a plus.
- Previous experience in a receptionist or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of child development principles and practices is desirable.
- Friendly and approachable demeanor with a genuine love for working with children.
- Flexibility to work evenings or weekends if required.

This position offers an exciting opportunity to contribute to the growth and success of our Child Development Centre. If you are passionate about child development and possess the necessary skills and qualifications, we invite you to apply. Join our team and make a positive impact on the lives of children and families in our community.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this position.

**Job Types**: Full-time, Internship
Contract length: 12 months

**Salary**: ₹5,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9544994949



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