Customer Service Assistant

6 months ago

BTM Layout Bengaluru Karnataka, India VictaMan Full time

Provide customer support through phone and chat

Serve as a point of contact for customer support and complaints

Proactively identify, investigate, and resolve recurring customer support issues

Maintain appropriate files regarding each customer interaction

Communicate effectively with peers and managers

Communicate to customers during outbound phone calls

**Job Types**: Full-time, Fresher

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)
- Tamil (required)

Work Location: In person

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