Staff Ai Scientist

4 months ago


Bengaluru Karnataka, India Uniphore Full time

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:
**Job Description**:
About the role

Responsibilities
- Collaborate across teams to develop innovative and cross-disciplinary solutions that infuse cutting-edge large language model (LLM) technology within Uniphore products
- Track and be the resident guru on the latest model and method releases in the generative AI and core NLP research community.
- Leverage the most current tech stacks to develop comprehensive, scalable solutions
- Assemble and fine-tune pre-trained enterprise-grade ML/NLP algorithms
- Define guidelines and design annotation processes for data, working closely with our Data team on data preprocessing, consumption, and automated/manual annotations
- Manage large datasets, address quality issues, and interpret data according to business goals; compare results of alternative approaches
- Lead the scientific evaluation of NLP/LLM models; conceive new techniques for model validation, evaluation, trust, and safety
- Navigate complex metrics and evaluate performance by establishing baseline results from simple or established approaches

Qualifications & Skills
- Ph.D. plus minimum of 5 years of relevant experience; or Master’s or Bachelor’s degree in Computer Science, Engineering, or related plus a minimum of 7 years of experience in successful delivery of AI services in a product company
- Minimum of 5 years of industry experience in any of: ML/NLP, Computer Vision, and Deep Learning
- You have produced novel research related to topics of practical importance in contemporary AI, such as training generative AI models and/or improving upon pre-trained models
- Have specialized expertise in topics like fine-tuning, Agentic-AI, RLHF, DPO, LLM tool-use, etc.
- Solid expertise in Python programming; hands-on experience in developing production-ready, scalable code
- Knowledge of deployment using environments such as, Docker or Kubernetes
- Publications in peer-reviewed machine learning venues (e.g. NeurIPS, ICLR, ICML, EMNLP, KDD, AAAI etc.)

Location preference:
India - Bangalore, India - Chennai

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.


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