![Zafin](https://media.trabajo.org/img/noimg.jpg)
Associate - People & Culture
4 weeks ago
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
Zafin is backed by significant financial partners committed to accelerating the company’s growth and fuelling our continued innovation. Our clients benefit from our 60 ecosystem partners and over 500 talented employees spread across 13 global offices. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ.
What is the opportunity?
As part of People & Culture, you will be a core team member of HR Shared Services, which includes playing a vital role in ensuring the smooth and efficient delivery of HR services to our organization. Your primary responsibility will be to provide exceptional support and guidance to employees and managers through various channels, primarily through our case management system. Your expertise and proactive approach will contribute to the success of our HR Shared Services team. As this role requires engagement with employees, you play a role in contributing to elevating the employee experience at Zafin including on-the-ground engagement and support for employees locally.
Location: Chennai
What will you do?
- Respond timely and accurately to employee and manager inquiries with exception customer services, via case management platform (primary channel) and other avenues as they arise. Inquiries may be related to HR policies, procedures
- Assist and help employees adopt self-service HR tools, such as company portals, HRIS platforms, inquiries support to empower them to access and manage their own HR information
- Take ownership of inquiries for an exceptional experience from start to finish
- Support maintaining efficient use of systems and tools used by P&C Shared services (e.g., HRIS, case management system, knowledge management platforms like SharePoint), including but not limited to: Employee Data Management,Leave Management, Governance, Risk, Compliance related needs.
- Collaborate across P&C to action, streamline, optimize HR processes, such as employee onboarding, offboarding, performance management, benefits administration, etc.
- Support preparation of regular reports and analytics to support decision-making processes
- Support company and P&C audits and assist in the implementation of corrective actions, if necessary
- Actively participate in process improvement initiatives within the team
What do I need to succeed?
Must have:
- Bachelor's degree in Human Resources, Business Administration, or related field (or Equivalent Experience)
- 3-5 years of experience in an HR Shared Services role or a similar HR support function
- Strong knowledge of HR policies, procedures,Operations and practices
- Proficiency in using HR systems and tools, including HRIS, payroll, and employee self-service portals
- Strong attention to detail and accuracy in data management and documentation
- Excellent communication skills, both written and verbal, with the ability to communicate complex information clearly and effectively
- Ability to handle sensitive and confidential information with discretion
- Proficiency in MS Office suite (Word, Excel, PowerPoint, SharePoint)
What's in it for you?
If you work with us, we expect you’ll show the spirit, drive, and intellect that makes you great. We offer a challenging, team-oriented work environment, competitive remuneration and benefits, and excellent opportunities for professional and personal growth. If you believe you are up for the challenge, please apply.
We have other current jobs related to this field that you can find below
-
Director / Associate Director
1 week ago
Thiruvananthapuram, Kerala, India Guidehouse Full timeJob Family: EBO Accounts Receivable (India), EBO General (India)Travel Required: NoneClearance Required: None What You Will Do: Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines. If system issues or other...
-
Associate Director
2 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:EBO General (India)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do: Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines. If system issues or other emergencies delay Associates,...
-
Associate, Finance and Accounts
3 weeks ago
Thiruvananthapuram, India Zafin Full time**Associate, Finance and Accounts** Established in 2002, Zafin is the award-winning global leader in cloud-based product and pricing solutions for banks, enabling its clients to create and execute innovative products and propositions to respond to market challenges and opportunities at speed. The company is transforming the banking industry—catalysing...
-
Associate, Finance and Accounts
1 week ago
Thiruvananthapuram, Kerala, India Zafin Full timeAssociate, Finance and AccountsEstablished in 2002, Zafin is the award-winning global leader in cloud-based product and pricing solutions for banks, enabling its clients to create and execute innovative products and propositions to respond to market challenges and opportunities at speed. The company is transforming the banking industry—catalysing core...
-
Senior Associate
1 week ago
Thiruvananthapuram, Kerala, India Flipkart Full timeSenior Associate - HR Location: Trivendrum About the role: He/She will be part of the Regional HR Leadership team and work with the EKART HR Leaders to define & execute the HR strategy. Manage relations with internal customers, partnering with them in building a robust People charter and scale up the organization as per business requirements. ...
-
Executive - Sales Administration
2 weeks ago
Thiruvananthapuram, India Terumo BCT, Inc. Full time**Job Band**: Job Band 15 (JB15) **Hiring Manager**: Manimekalai Shankar **Lead Recruiter**: Tino Manimuthu **Country**: India Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock...
-
Senior Associate
2 months ago
Thiruvananthapuram, India Flipkart Full timeSenior Associate - HR Location: Trivendrum About the role: He/She will be part of the Regional HR Leadership team and work with the EKART HR Leaders to define & execute the HR strategy. Manage relations with internal customers, partnering with them in building a robust People charter and scale up the organization as per business requirements. ...
-
Senior Associate
2 months ago
thiruvananthapuram, India Flipkart Full timeSenior Associate - HR Location: Trivendrum About the role: He/She will be part of the Regional HR Leadership team and work with the EKART HR Leaders to define & execute the HR strategy. Manage relations with internal customers, partnering with them in building a robust People charter and scale up the organization as per business...
-
Senior Associate
20 hours ago
Thiruvananthapuram, India Flipkart Full timeSenior Associate - HRLocation: TrivendrumAbout the role:He/She will be part of the Regional HR Leadership team and work with the EKART HR Leaders to define & execute the HR strategy.Manage relations with internal customers, partnering with them in building a robust People charter and scale up the organization as per business requirements.Be the leader with...
-
Management Associate
2 months ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...
-
Business Associate
3 weeks ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...
-
Business Associate
3 weeks ago
Thiruvananthapuram, India INNOSTUS INC Full timeWe select our new joiners as Business Associates and train and develop them holistically in all functional areas of Business Management viz. Marketing, HR, Finance and Operations as per the following Global Training Module. LEVEL 1 - Learn the essentials of Marketing & Sales efficiency. LEVEL 2 - Basics of Human Resource Management, training &...
-
Associate Lead Engineer
1 week ago
Thiruvananthapuram, Kerala, India Envestnet Full timeDescription Envestnet is seeking a passionate and talented Associate Lead Engineer - System Administration to join our Enterprise Services team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions, and...
-
Associate Lead Engineer
1 week ago
Thiruvananthapuram, Kerala, India Envestnet Full timeDescription Envestnet is seeking a passionate and talented Associate Lead Engineer - Product Security to join our Cloud Services & Information Security team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology,...
-
Associate Lead Engineer
1 week ago
Thiruvananthapuram, Kerala, India Envestnet | Yodlee Full timeDescription Envestnet is seeking a passionate and talented Associate Lead Engineer - System Administrationto join our Enterprise Services team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions, and...
-
Associate Lead Engineer
1 week ago
Thiruvananthapuram, Kerala, India Envestnet | Yodlee Full timeEnvestnet is seeking a passionate and talented Associate Lead Engineer - Product Securityto join our Cloud Services & Information Security teamEnvestnet, Inc (NYSE:ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions, and intelligence...
-
Associate Lead Engineer
1 week ago
Thiruvananthapuram, Kerala, India Envestnet | Yodlee Full timeDescription Envestnet is seeking a passionate and talented Associate Lead Engineer - Product Securityto join our Cloud Services & Information Security team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology,...
-
Associate Lead Engineer
1 week ago
thiruvananthapuram, India Envestnet Full timeDescription Envestnet is seeking a passionate and talented Associate Lead Engineer - System Administration to join our Enterprise Services team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative technology, solutions,...
-
Director - Quality
1 month ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:EBO Quality (India)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines. If system issues or other emergencies delay Associates, implements...
-
Director - Quality
3 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:EBO Quality (India)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines. If system issues or other emergencies delay Associates, implements...