Back End Executive Proficient in Excel,email bpo

3 weeks ago

Banaswadi Bengaluru Karnataka, India Offload Process Private Limited Full time

In this role one is required to speak with external agencies and customers based out in Australia. You are also responsible for entering related client information into our electronic storage system, updating existing entries and organizing copies of information effectively.
- Outbound calls to different vendors and clients
- Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
- Establishing data entry standards by continually updating filing systems to improve data quality.
- Addressing data inconsistencies by working with administrative team to locate missing data.
- Maintaining daily and weekly report
- Attending to data queries and reporting any major data errors to management.
- Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.

**Skills Required**:

- International outbound call experience is mandatory
- Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role.
- Ability to supervise and train team members, to include organizing, prioritizing, and scheduling work assignments.
- Decision-making aptitudes based on given guidelines and in ambiguous contexts.
- Excellent communication skills both written and verbal and the ability to collaborate with team members.
- Impeccable organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency.
- Solid time management skills and the ability to prioritize tasks.
- Good working knowledge of Windows, Microsoft Office
- MS Excel proficiency is mandatory
- Immediate joiners preferred

Location: Bangalore. Work from office.

**Salary**: 2.5 to 4 LPA
Experience: 4 - 10 years in a similar role is mandatory

Office Timings : 8:30 AM -5:30PM (Monday to Friday) Saturday : 8:30AM -2:30PM

Industry: Solar, Technical Support, Customer support, BPO, Back office, administrative
Role: Senior Administrative officer (International Voice Process)

**Job Type**: Regular / Permanent

**Salary**: ₹250,000.00 - ₹400,000.00 per year

Schedule:

- Morning shift

**Salary**: ₹20,000.00 - ₹32,000.00 per month

Schedule:

- Morning shift

**Speak with the employer**

+91-XXXXXXXXXX

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