Customer Care Collections Associate

8 months ago


Noida Uttar Pradesh, India NTT DATA Full time

"
- Ensures assigned calls are worked towards resolution
- Follows the basic rules as provided on the SOP.
- Develops foundational understanding of broader interdependencies across various processes.
- Assists in resolution of outstanding issues from previous transactions.
- Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract."



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