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Teller/customer Service

3 months ago

Mp Nagar Bhopal Madhya Pradesh, India KSquare Timeline Pvt Ltd Full time

**Outbound Calls**: Make a high volume of outbound calls to potential customers, providing information about our products or services.
- **Lead Generation**: Identify and qualify leads based on predefined criteria and set appointments for the sales team.
- **Customer Interaction**: Address customer inquiries, provide product or service information, and handle any objections professionally.
- **Data Entry**: Accurately record and maintain customer information, call details, and interactions in the CRM system.
- **Follow-Up**: Conduct follow-up calls to ensure customer satisfaction, confirm appointments, and remind customers of upcoming events or deadlines.
- **Reporting**: Prepare and submit daily or weekly reports on call activities, lead status, and customer feedback.
- **Collaboration**: Work closely with the sales team and other departments to ensure seamless communication and support.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person