Restaurant Captain
3 months ago
**Job Description**:
- Greet and escort customers to their tables.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Ensure guests are serviced within specified time.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Record transaction/ orders in Point of Sales systems at the time of order.
- Check with guests to ensure satisfaction with each food course and beverages.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Qualification & Experience:
- Diploma / Degree in food and beverage / hospitality management, additional improvement programs in F&B.
- Minimum 2 Years of experience as a Captain / Sr. Waiter.
- Has a good knowledge of menu and presentation standards.
- Good communication skill in English.
**Job Types**: Full-time, Permanent
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 08/09/2024
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