Restaurant Captain
7 months ago
Job Description: Restaurant Captain
**Position**: Restaurant Captain
**Reports to**: Restaurant Manager / Food and Beverage Manager
**Location**: Ernakulam
**Job Summary**:
**Key Responsibilities**:
- **Customer Service**:
- Greet and seat guests, ensuring they have a pleasant dining experience.
- Address customer inquiries and complaints promptly and professionally.
- Ensure high standards of service, taking feedback to improve service quality.
- **Staff Supervision and Training**:
- Supervise the daily operations of the dining area, ensuring all tasks are completed efficiently.
- Train, guide, and mentor new and existing staff, ensuring they adhere to restaurant policies and standards.
- Conduct pre-shift briefings, assigning tasks and ensuring staff understand their responsibilities.
- **Operational Efficiency**:
- Coordinate with the kitchen and bar staff to ensure timely and accurate order delivery.
- Manage reservations and seating arrangements to optimize table turnover and guest satisfaction.
- Oversee the setup and cleanliness of the dining area, ensuring a welcoming environment.
- **Sales and Revenue**:
- Promote special offers, menu items, and upsell food and beverage items to maximize sales.
- Assist in inventory management, ensuring sufficient stock levels of necessary items.
- Monitor and manage cash handling procedures, ensuring accuracy and accountability.
- **Compliance and Safety**:
- Ensure compliance with health and safety regulations, including food safety standards.
- Handle emergency situations calmly and effectively, ensuring the safety of guests and staff.
- Maintain a clean and organized work environment, adhering to hygiene standards.
**Qualifications**:
- **Experience**: Minimum of 3-5 years of experience in the hospitality industry, with at least 1-2 years in a supervisory role.
- **Education**: High school diploma or equivalent; degree in hospitality management is a plus.
- **Skills**:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficient in handling customer complaints and resolving conflicts.
- Ability to work under pressure in a fast-paced environment.
- Knowledge of POS systems and basic financial management.
- **Personal Attributes**:
- Professional appearance and demeanor.
- Detail-oriented with a commitment to excellence.
- Positive attitude and a passion for providing exceptional customer service.
**Working Conditions**:
- Flexible working hours, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 25 pounds as needed.
- Fast-paced, dynamic restaurant environment requiring multitasking and efficiency.
**Application Process**:
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Restaurant Captain
2 months ago
Vellayil, Calicut, Kerala, India M Grill Restaurant Full timeThe Restaurant Captain is responsible for overseeing the dining experience of guests in a restaurant. This includes ensuring that service is delivered at the highest standard, leading and guiding the front-of-house team, managing guest relations, and working closely with kitchen staff to ensure seamless communication and efficient operations. The Restaurant...
-
Restaurant Captain
1 month ago
Kakkanad West, Kochi, Kerala, India Portico By Manjal Food Joint Full timeRestaurant captains are responsible for **providing high-quality customer service to restaurant guests and patrons**. These professionals usually report to the restaurant manager, and alternate job titles for this role include the head waiter and restaurant service captain. Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental...
-
Restaurant Captain
7 months ago
Kochi, India Portico By Manjal Food Joint Full timeRestaurant captains are responsible for **providing high-quality customer service to restaurant guests and patrons**. These professionals usually report to the restaurant manager, and alternate job titles for this role include the head waiter and restaurant service captain. **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day...
-
Restaurant Captain
7 months ago
Kochi, Kerala, India Velocity Kochi Full timeResponsibilities: Order taking, prepping restaurant and service station set up before service, timely stock taking of crockery, cutlery, tableware and and other relevant equipment, upselling dishes, resolving of customer conflict/dissatisfaction on floor level, minimizing food wastage and glassware breakage **Salary**: ₹18,000.00 - ₹20,000.00 per...
-
Restaurant Captain
7 months ago
Kochi, Kerala, India Velocity Kochi Full timeResponsibilities: Order taking, prepping restaurant and service station set up before service, timely stock taking of crockery, cutlery, tableware and and other relevant equipment, upselling dishes, resolving of customer conflict/dissatisfaction on floor level, minimizing food wastage and glassware breakage Pay: ₹18,000.00 - ₹20,000.00 per...
-
Restaurant Captain
7 months ago
Kochi, India Affable Management Services Full timePosition: Restaurant Captain Location: Kochi Educational Qualification: Any graduate Experience: 1 -2 years of experience Salary-20k **Salary**: ₹20,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Restaurant management: 2 years (preferred) Work Location: In person **Speak with the employer** +91 9539271003
-
Restaurant Captain
7 months ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeRestaurant captain (Multi-Cuisine Restaurant) - Qualification: Diploma, Any Degree Completed - Good salary and Good incentives - Food & Accommodation - Age Limit:35 - Job Location: Kochi, Trivandrum, Kozhikode, Thrissur, All Kerala **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance -...
-
Restaurant Captain
7 months ago
Kochi, India NAMBIAR'S HOTEL Full timeWell experienced restaurant captain who can join for immediate vaccancy And fluent in Malayalam language and English. Pleasing personality and very good convincing capacity to sell food product is **Salary**: Up to ₹18,000.00 per month Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work...
-
Restaurant Captain
7 months ago
Kochi, India Gusto foods cochin Full timeWe are looking for restaurant captains for a famous brand in cochin. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Rotational shift Supplemental pay types: - Commission pay -...
-
Restaurant Captain
2 months ago
Kowdiar, Thiruvananthapuram, Kerala, India BrandBucket Enterprises Pvt. Ltd. Full timeA Restaurant Captain plays a vital role in the dining experience by overseeing service and ensuring customer satisfaction. Here’s a typical job description: Job Title: Restaurant CaptainJob Summary: The Restaurant Captain is responsible for managing the dining room and ensuring that guests receive excellent service. This position requires strong...
-
Captain (Restaurant)
2 hours ago
Kochi, India Ms Growen Full timeCaptain ( Restaurant ) Qualifications: Hotel Management Experience :5 yrs required Salary : 17000 - 20000 Food & Accommodation provided - Role :Always greet and welcome guests promptly in a warm and friendly manner. - Assist guest with table reservation. - Has a good knowledge of menuand presentation standards. - Check with guests to ensure satisfaction...
-
Restaurant Captain
7 months ago
Kochi, Kerala, India Infinity Hospitality Services Full time**Responsibilities**: - **Leadership**: Lead and motivate the front-of-house team to provide exceptional service that exceeds guest expectations. - **Service Excellence**: Ensure that all guests receive prompt, courteous, and personalized service throughout their dining experience. - **Floor Management**: Oversee the dining room floor, ensuring efficient...
-
Restaurant Captains
7 months ago
Kochi, India Caliber Hospitality Solutions Full timeurgent requirement for restaurant captain. food & accommodation available. **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91...
-
Restaurant Captain
6 months ago
Edapally, Kochi, Kerala, India Paragon Restaurant Full timelways greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation. - Assist guest while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with...
-
Restaurant Captain
7 months ago
Kochi, Kerala, India AL RAZ International Business Links Full timeA hotel captain is a senior member of the hotel staff who oversees the smooth operation of various departments within the hotel. Their primary responsibility is to ensure that guests have an exceptional experience during their stay. Here's a detailed description of the responsibilities and duties of a hotel captain: Pay: Up to ₹25,000.00 per...
-
Restaurant Captain
7 months ago
Kochi, India PINAKIN MANAGEMENT SERVICES Full timeAs a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team...
-
Restaurant Captain/ Freshers Also Aply
7 months ago
Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeRESTAURANT CAPTAIN // KOCHI/ - Qualification: DIPLOMA IN HOTEL MANAGMENT // ANY DEGREE WITH SIMILAR FILED EXPREINCE MUST - AGE LIMIT :30 - EXPEREINCE AND FRESHERS CAN APLY - Good Salary + Food And Accommodation - Job Location: Kochi, All Kerala **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health...
-
Restaurant Captain
3 weeks ago
Thiruvananthapuram, Kerala, India Biverah Hotel & Suites Full timeDuties & Responsibility: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Has a good knowledge of menu and...
-
Restaurant Captain
7 months ago
Kochi, India Sylcon multi cuisine restaurant Full timeGreet and escort guests/customers to their allocated tables - Assist in managing/handling guest restaurant reservations - Good knowledge of menu (food and beverage) and presentation standards; offer menu recommendations upon request and aptly suggest additional options - Able to anticipate any unexpected guest needs with prompt and efficient reaction - Serve...
-
Restaurant Captain
3 days ago
Kochi, India 11thzense Foods Pvt Ltd Full time**Restaurant Captain Duties and Responsibilities**: - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation. - Assist guest while seating. - Ensure guest are serviced within specified time. - Has a good...