Customer Care Executive
3 weeks ago
Company:
**The Redlands Ashlyn group of companies** is the leading supplier of wide range of gold jewellery equipment and purity testing machines across India.
Designation:
**Customer Care Executive**
**Job Description**:
Ø Receive and register customer concerns and complaints
Ø Route the complaints to proper service team and follow up for updates
Ø Talk to customers to get their feedback after service
Ø Computer knowledge is mandatory
Ø Fluency in Malayalam, Hindi, or other regional languages like Tamil, Kannada, Telugu etc
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer Care or Service coordination: 1 year (required)
**Language**:
- Malayalam (required)
- Hindi (required)
Work Location: In person
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