Helpdesk Executive

Job Description Requirements: Helpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with international calling experienceGood comprehension & writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support windowJob description: Provide L1 technical...

Job Description Requirements: Helpdesk Associate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window 10 Hours of shift Job...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this Job Involves You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

Job Description Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skillsProvide L1 technical guidance in...

Job Description Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in...

We are looking for a **female ** help desk cum event assistant manager for our client The dream villa Banquet in Noida sector 143. Job location: Metro station noida sector 143 Salary : 15k to 25k per month **Job Types**: Full-time, Permanent, Internship **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health...

Collaborates with other staff and leadership team members to facilitate a resolution as needed. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - Administrative Assistants & Receptionists: 1 year (required) - total work: 1 year (required) **Speak with the...

JD for Helpdesk Support Role - Helpdesk Support Executive 1. Minimum qualification is Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi. 3. Should be able to communicate confidently and politely with users 4. Experience of at least one year in a call centre. 6. Management...

1) Ticket logging for all the issues and requests received 2) Log tickets with correct priority and category 3) Assign tickets to correct bins on time 4) Follow up with users tickets awaiting user response 5) Follow ups with relevant IT team members on tickets pending for action 6) Take help from shift managers as and when needed 7) Adhere to SLAs for...

Job Description Informs management of Queue trends and service level issues.Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns.Identifies negative trends in incoming call data.Executes business continuity and recovery plans as defined by management.Updates...

Job Description Informs management of Queue trends and service level issues.Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns.Identifies negative trends in incoming call data.Executes business continuity and recovery plans as defined by management.Updates...

Job Description Knowledge of accounting and Accounts payable, vendor management & AP Helpdesk. Basic understanding of what is Insurance and how it works Desired Skill set • Sound knowledge and hands on experience with Excel and MS- office. • Knowledge of insurance concepts and basic accounting concepts. 

Informs management of Queue trends and service level issues.Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns.Identifies negative trends in incoming call data.Executes business continuity and recovery plans as defined by management.Updates organizational information...

Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best staffing coverage for call arrival patterns. Identifies negative trends in incoming call data. Executes business continuity and recovery plans as defined by management. Updates organizational...

Job Description Knowledge of accounting and Accounts payable, vendor management & AP Helpdesk. Basic understanding of what is Insurance and how it works Desired Skill set • Sound knowledge and hands on experience with Excel and MS- office. • Knowledge of insurance concepts and basic accounting concepts. 

Job Description Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between...

Job Description Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between...

Job Description Min 1-2 years of relevant experience in a technical support role.• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications• Working knowledge of MS Office suite & Skype for business• Fair understanding of...

Job Description Min 1-2 years of relevant experience in a technical support role.• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications• Working knowledge of MS Office suite & Skype for business• Fair understanding of ITIL...