Front Desk Associate Gsa

5 months ago


Devendra Nagar Raipur Chhattisgarh, India Hotel Vennington Court Full time

**Key Responsibilities**:
1. Guest Greeting and Assistance:

- Warmly welcome arriving guests, addressing them courteously and professionally.
- Assist guests with check-in and check-out procedures, including verifying reservations, collecting payments, and issuing room keys.
- Provide information about hotel amenities, local attractions, and services.

2. Front Desk Operations:

- Answer incoming phone calls and direct inquiries to the appropriate department or staff member.
- Handle guest requests and concerns promptly, aiming for satisfactory resolutions.
- Maintain a clean and organized front desk area.

3. Reservations and Room Assignments:

- Assist in processing reservations, ensuring accuracy in booking information.
- Assign rooms to guests based on preferences and availability.
- Provide guests with information about room rates and availability.

4. Check-In and Check-Out Procedures:

- Verify guest identification and payment methods, ensuring compliance with hotel policies.
- Process guest check-ins efficiently, collect necessary information, and provide key cards.
- Facilitate guest check-outs, settle bills, and handle the return of room keys.

5. Guest Communication:

- Relay messages to guests and hotel staff as needed.
- Assist in handling reservations and changes.

6. Assistance to Guests with Special Needs:

- Offer assistance to guests with disabilities or special needs, ensuring they have a comfortable stay.
- Provide information on accessible facilities and services.

7. Safety and Security:

- Follow hotel security procedures and protocols, including emergency response measures.
- Monitor and maintain the security of guest information and belongings.

8. Cash Handling and Record-Keeping:

- Handle cash and credit card transactions accurately, following established procedures.
- Maintain records of guest transactions and financial activities.

9. Front Office Support:

- Assist the Front Office Manager/ Duty Manager or Supervisor with various tasks, including reservations, room assignments, and guest services coordination.

**Qualifications**:

- High school diploma or equivalent (Bachelor's degree in Hotel Management or related field is a plus).
- Previous experience in a customer service or front office role is a must.
- Excellent communication and interpersonal skills.
- Proficiency in using hotel management software and basic office software (MS Office).
- Attention to detail and strong organizational skills.
- Ability to remain calm and professional in high-pressure situations.
- A customer-centric attitude and a passion for providing exceptional service.
- Willingness to work flexible shifts, including nights, weekends, and holidays.

Note

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Rotational shift

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


  • Gsa - Front Office

    5 months ago


    Viman Nagar, Pune, Maharashtra, India IBIS Full time

    Company Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Raipur, Chhattisgarh, India PMG Placement Full time

    Job Title: Front Desk Receptionist Location: VIP Square Raipur CG Qualification: Graduate **Salary**: 25000/- to 30000/- PM Experience: 5 to 6 years in Front desk Skills: Strong English communication Job Duties: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and...

  • Front Desk Executive

    5 months ago


    Raipur, Chhattisgarh, India Career Brain Consultancy Full time

    Job description Roles & Responsibilities: - Serve staff and visitors by greeting, welcoming, directing and announcing them appropriately. - Answer, screen & forward incoming phone calls while providing basic information when needed. **Requirements**: - Proven experience as Front Desk Executive - Language preferred - English, Hindi - Excellent...

  • Front Desk Executive

    5 months ago


    Raipur, Chhattisgarh, India Career Brain Consultancy Full time

    Job description Roles & Responsibilities: - Serve staff and visitors by greeting, welcoming, directing and announcing them appropriately. - Answer, screen & forward incoming phone calls while providing basic information when needed. **Requirements**: - Proven experience as Front Desk Executive - Language preferred - English, Hindi - Excellent...

  • Front Desk

    5 months ago


    Raipur, Chhattisgarh, India ASAP Recruitment Full time

    Position: Front office Executive (10:00 AM to 07:00 PM) Experience required 0-3 Years Qualification: Any Graduate Must be able to speak fluently in English and Hindi Job Responsibilities To get the details of the guests/visitors, inform the concerned Associate and arrange for their meeting. To handle phone calls and connect to the concerned...


  • Raipur, Chhattisgarh, India Railworld India Private Limited Full time

    Job Description: Front Desk Receptionist Position Overview: As a Front Desk Receptionist, you will serve as the first point of contact for visitors and guests, providing exceptional customer service and administrative support. Your primary responsibility is to greet guests, answer inquiries, manage incoming calls, and perform various clerical tasks to...

  • Front Office Executive

    5 months ago


    Devendra Nagar, Raipur, Chhattisgarh, India Hotel Vennington Court Full time

    We’re seeking a skilled and friendly Front Office Executive to join our team. You will manage the reception or front desk. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. **Your role** - Handle the front desk and maintain...


  • Raipur, Chhattisgarh, India ASAP Recruitment Full time

    **JOB DESCRIPTION** **position - Front Desk Receptionist** **Salary - 15,000** **Experience - 6+ MONTH** **MUST -** - Maintain data records. - Redirect phone calls to the appropriate departments and take down message. - Presentable & well groomed. - Great command over spoken & written English. - Flexible & professional approach towards work. **APPLY FOR...

  • Front Desk Executive

    5 months ago


    Raipur, Chhattisgarh, India ASAP Recruitment Full time

    **JOB DESCRIPPTION** **Position Applied - Front Desk Executive** **Location - Raipur** **Salary - 12,000 to 15,000** **Experience - 6+ months / Fresher** **Duty -** - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Handling employee...


  • Shankar Nagar, Raipur, Chhattisgarh, India Bhardwaj Group Full time

    Who can handle the front desk ( Reception) and CRE Office time 10am to 7pM BBA/MBA Fresher or experianced salary will be decide as per the experienced Skill - Good communication, pleasing personality (female only) Job location - Shankar Nagar Pay: ₹8,624.78 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Paid sick time Schedule: -...

  • Front Desk Executive

    5 months ago


    Raipur, Chhattisgarh, India Outsourced well Full time

    Communicating with management and carrying out office tasks. Accepting calls, screening incoming calls, and redirecting calls. Arranging and arranging appointments, activities, and schedules. Greeting and aiding guests in a kind and knowledgeable manner. Answering routine questions and organizing mail. Document scanning, printing, and filing. Keeping...


  • Raipur, Chhattisgarh, India SHUBHAM K MART PVT LTD Full time

    **A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.** Pay: ₹8,664.92 - ₹12,000.00 per month **Benefits**: - Provident...


  • Telibandha, Raipur, Chhattisgarh, India Express Tradecom Private Limited Full time

    **Job location: Telibandha, Raipur** **Job Description/Key Responsibilities: - ** - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens,...


  • Mowa, Raipur, Chhattisgarh, India PLACEMENT SERVICE Full time

    **Job description** **Roles & Responsibilities**: - Serve staff and visitors by greeting, welcoming, directing and announcing them appropriately. - Answer, screen & forward incoming phone calls while providing basic information when needed. **Requirements**: - Proven experience as Front Desk Executive - Language preferred - English, Hindi - Excellent...


  • Telibandha, Raipur, Chhattisgarh, India F-95 Advance Physiotherapy & Research Centre Full time

    As the Front Desk Receptionist, you will be the first point of contact for our patients. Your duties will include welcoming guests and patients, answering phone calls, scheduling appointments, and handling billing processes. A high level of professionalism and a friendly behaviour are essential in this role to ensure a positive experience for our...


  • Raipur, Chhattisgarh, India Top Career Full time

    Job Title: ReceptionistJob Summary:Top Career is seeking a skilled Receptionist to manage our front desk on a daily basis and perform various administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company, offering administrative support across the organization. You will welcome guests, greet people who visit the...


  • Raipur, India Career Drome Full time

    **JOB DESCRIPTION: - ** WE ARE HIRING FRONT DESK RECEPTIONIST FOR GENESIS PUBLIC CBSE SCHOOL AT KUMHARI, CHHATTISGARH. CANDIDATE MUST READY TO RELOCATE CHHATTISGARH LOCATION. LOOKING FOR IMMEDIATE JOINER. **ROLES AND RESPONSIBILITIES: - ** - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around...

  • Front Desk

    5 months ago


    Telibandha, Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

    We are looking for Receptionist and customer follow up professional.With Sales closure capability.finance follow ups. A good incentives will be provided on every closure of sales. Pay: ₹8,000.00 - ₹15,000.00 per mont Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - Microsoft Office: 1 year (required) - Front desk...


  • Raipur, India PMG Placement Full time

    Job Title: Front Desk Receptionist Location: VIP Square Raipur Qualification: Graduate Experience: 0 to 1 year **Salary**: 8000/- to 10000/- PM Job Duties: - Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Manage online and phone...


  • Raipur, India Singhania Group Full time

    ’re seeking a skilled and friendly Front Office Executive to join our team at [Company A]. You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are...