Customer Service Branch Representative-comm. Bank

3 months ago


Thane, India Kotak Mahindra Full time

Grade-E0

Role
- Customer Service Representative

**Job Description
- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TATLiaise with Department in resolving the cases.

**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)



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