Executive - Operations

2 months ago


Palghar Maharashtra, India TransInterface DigiServ Pvt Ltd Full time

Provide World Class Customer Service.
- Handle issues in the best interest of both customer and company respond to all the consumer grievances
- Ensuring execution of Operational Processes to allow the business to efficiently operate and grow
- Responsible to follow best in the class processes in the company Customer Support,Comfortable dealing with ambiguity and working in a constantly evolving business environment
- Driving a culture of getting things done on time with high quality of service
- Ability to follow-up & coordinate with multiple internal stakeholders
- Following up clear metrics for performance measurement & turnaround times for each of the key processes
- Good Written & Verbal Communication skills (Fluency in English mandatory) is a must

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)


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