Customer Care Executive Bpo

3 weeks ago


India First Career Centre Full time

**Job Detail**:
***
- Job ID
- 990
- Offered Salary
- 1000
- Experience
- Less Than 1 Year
- Gender
- Female
- Industry
- Banking
- Qualifications
- Degree Bachelor

***

**Openings available**:
**Role**:Support / Customer Service Profile /Sales process
**Shift Timings**: Rotational Shift / US Shift/ UK shifts
**Graduate Qualifications** : Any Graduates
**ROLES & RESPONSIBILITY**:
**Customer Focus**
- Take ownership of each customer while empathizing and prioritizing customer needs.
- Resolve conflicts and manage customer expectations.
- Determine customer needs and provide appropriate solutions through relationship building.

**Problem Solving Skills**
- Approach problems logically and with good judgment to ensure the appropriate customer outcome.
- Make appropriate decisions on behalf of the customer quickly and effectively.
- Effectively prioritize work to ensure efficiency.
- Conduct research as needed.
- Ok to Work in 24/7 Shifts and Night shifts.
- Possess good analytical skills - detail oriented
- Possess good communication skills, both oral and written



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