Client Relationship Executive
6 months ago
**Conduct face-time calls with clients for regular weekly work updates and provide them with relevant information and feedback.**:
- **Report all the client requests in the system and coordinate with the Client Success Team to get the work done promptly.**:
- **Resolve the client complaints and concerns on a high-priority basis and escalate them to the appropriate authority if needed.**:
- **Reply to the client queries within 2 minutes and provide them with accurate and helpful solutions.**:
- **Explain and demonstrate the results of our services to the clients and address any questions or doubts they may have.**:
- **Record videos for clients whenever needed to showcase our work or provide additional guidance or support.**:
- **Handle any objections or issues that may arise on the client's weekly calls and persuade them to continue using our services.**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,165.27 - ₹32,066.80 per month
Schedule:
- Night shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9310571372
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