Customer Success Executive

3 weeks ago


Kolkata, India Switching AVO Electro Power ltd Full time

We are looking for qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support

**Salary**: ₹260,000.00 - ₹325,000.00 per year

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a working knowledge about power electronics ?
- Please specify your highest qualification (Eg. - Diploma - Electrical Engineering)

**Education**:

- Diploma (required)

**Experience**:

- total work: 3 years (preferred)

Application Deadline: 16/08/2023



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