Customer Success Executive
3 weeks ago
We are looking for qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support
**Salary**: ₹260,000.00 - ₹325,000.00 per year
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have a working knowledge about power electronics ?
- Please specify your highest qualification (Eg. - Diploma - Electrical Engineering)
**Education**:
- Diploma (required)
**Experience**:
- total work: 3 years (preferred)
Application Deadline: 16/08/2023
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