Temp Staff
1 month ago
Contractor-Nonbillable
**Scope of Role**:
**Key Tasks/Responsibilities**
- Download bank statement from bank websites
- Creation of receipts through different modes
- Application of receipts with valid supporting documents
- Research on unapplied/ unidentified receipts
- Update trackers on daily basis to have control over the process and also to provide information to other interlinked processes
- Clear Service request raised to cash apps queue within TAT
- Good customer management skills to reach right point of contact for getting remittance details and also to process refunds
- Reconcile customer accounts/payments
- Process invoice adjustments
- Responds to all queries both from Internal and external customers in timely manner per the agreed turnaround time
- Works internally with other Oracle supporting groups i.e Order Booking, Collections, Credits, CDI, Supplier data desk, Contracts, Revenue Recognition, Tax, Controllers, Cash Management, Accounts Receivable and Accounts Payables teams to resolve all disputes raised by the internal/ external customers or to resolve unapplied/ unidentified cash
- Reviews all aged receipts periodically to do subsequent write-offs
- **Scope of Role**:
**Key Tasks/Responsibilities**
- Download bank statement from bank websites
- Creation of receipts through different modes
- Application of receipts with valid supporting documents
- Research on unapplied/ unidentified receipts
- Update trackers on daily basis to have control over the process and also to provide information to other interlinked processes
- Clear Service request raised to cash apps queue within TAT
- Good customer management skills to reach right point of contact for getting remittance details and also to process refunds
- Reconcile customer accounts/payments
- Process invoice adjustments
- Responds to all queries both from Internal and external customers in timely manner per the agreed turnaround time
- Works internally with other Oracle supporting groups i.e Order Booking, Collections, Credits, CDI, Supplier data desk, Contracts, Revenue Recognition, Tax, Controllers, Cash Management, Accounts Receivable and Accounts Payables teams to resolve all disputes raised by the internal/ external customers or to resolve unapplied/ unidentified cash
- Reviews all aged receipts periodically to do subsequent write-offs
-
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