Customer Support Executive
4 weeks ago
Opening for Customer Advisory
Location-Mulund
Shift Timing-9:30 Am To 6 Pm(6 Days Working)
**Additionally 1 Month paid leave in April or May for Summer Vacation**
Roles & Responsibility
- Conduct (a) document verification in consultation with the Admissions Officer, (b) assessments for grades II onwards (c) sending of offer letters, (d) coordination with accounts on the fees received and (e) management of SEN/Legal/Scholarship admission cases
- Ensure that the MIS is up-to-date and submit the same to the Campus Head (and AD) as and when required ensuring that relevant information is provided to the AD's team as and when required
- Follow up parents that have started the form-filling process for further counselling & admission closure
- Explain the admission procedure in detail along with the programs offered to the prospective parents in-person and otherwise
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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