![Zap Tech Private Limited](https://media.trabajo.org/img/noimg.jpg)
Administrative Shift Supervisor
1 week ago
_**Job Title: Administrative Shift Supervisor**_
**Job Summary**:
**Your duties will also include supervising and leading a team of administrators, hands-on management of campaign VICI dialer operations, and flexibility in accommodating varying shifts.**
**Job Type**:Full-Time
Looking for an immediate joiner who is flexible with shifts. Male preferred.
**Work From Office -** Office No. 534, 5th floor, Amanora Chambers, East block of Amanora mall, Hadapsar, Pune, Maharashtra 411028.
**Experience**:3-5 years of experience in core Admin Shift Supervision in **BPO related field.**
**Salary**:Up to 4.20 LPA
**Shift Time - **Rotational shifts to accommodate different schedules.
**Roles and Responsibilities**:
- Efficiently coordinate and manage your team to ensure the smooth execution of daily campaigns and support operations.
- Strategically plan and prioritize workloads in alignment with company targets and objectives.
- Maintain the highest standards of quality and compliance to meet company expectations.
- Continuously monitor and adjust scheduling plans as needed.
- Keep meticulous track of SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) on a daily basis.
- Conduct regular performance evaluations and provide constructive feedback to foster team growth.
- Lead team meetings to review progress, identify issues, and proactively resolve them.
- Foster and maintain a high standard of communication with team members, customers, and clients.
- Analyze data and prepare comprehensive reports for management.
**Requirements**:
- Possess 3 to 5 years of solid experience in core administrative functions, with a strong emphasis on BPO shift supervision and MIS.
- Demonstrated hands-on proficiency in managing campaign VICI dialer operations.
- Flexibility in adapting to varying shifts.
- Exhibit strong leadership skills and exceptional communication abilities.
- Possess the capacity to meticulously plan and prioritize workloads to achieve company targets.
- Showcase robust analytical and problem-solving aptitude.
- Maintain a high level of organization and an acute attention to detail.
**Perks and Benefits**:
- Provision of Transport Allowance.
- One-time meal provision.
- Inclusion of Provident Fund and Insurance benefits.
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹35,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Admin Shift Supervision: 3 years (required)
Ability to Commute:
- Pune, Maharashtra (required)
Ability to Relocate:
- Pune, Maharashtra: Relocate before starting work (required)
**Speak with the employer**
+91 9370229656
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