Email Support Executive
2 weeks ago
Job Role: Non Voice
Job Description:
- Maintaining A Positive, Empathetic And Professional Attitude Toward Customers At All Times.
- Acknowledging And Resolving Customer Complaints.
- Keeping Records Of Customer Interactions, Transactions, Comments And Complaints.
- Communicating And Coordinating With Colleagues As Necessary.
- Knowing Our Products Inside And Out So That You Can Answer Questions.
- To Manage All Daily Tasks And Duties Related To The Process With Strict Compliance To Guidelines.
- Help In Creating Customer Surveys, Segmentation & Getting Feedback To Improve Our Processes, Products And Customer Experience
Basic Qualifications:
- A Minimum One Year Experience In Customer Support Profile Required In E-Commerce With Proficiency In Written As Well As Verbal Communication.
- Must Be Customrieser Centric.
- Extreme Dedication, Sincerity And Willingness To Go The Extra Mile
- Excellent Knowledge Of Basic Computer Skills.
- Desire To Work In A Fast-Paced, Challenging Environment.
**Salary**: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai - 600041, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Application Deadline: 05/01/2023
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