Customer Service Female Executive
6 months ago
**COMAPNY NAME:
- APOLLO KITCHEN EQUIPMENTS AND SERVICES PVT. LTD.**
**JOB TITLE:
- CUSTOMER SERVICE FEMALE EXECUTIVE**
**JOB DESCRIPTION:
- **
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
In addition to these responsibilities, a Customer Service Executive should have excellent communication skills, be able to multitask, and be customer-oriented. They should also be familiar with CRM systems and practices and have a passion for helping people.
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- WORK: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
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