Azure Managed Services
6 days ago
In this role of Technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities include monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.
Technical support engineer will work on all the shifts in monthly rotation basis.
Technical support engineer should have knowledge in the following:
- Conceptual knowledge of Azure IaaS, PaaS deployments and administration
- Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc.
- Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux)
- Understanding of Virtualization concepts and virtual system administration
- Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI
- Familiarity with networking concepts including TCP/IP, NAT, DNS
- Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
- Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
- Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP
**Other comments**:
- Need to have good communication in English.
- Must be ready to work on monthly shift.
**Job Types**: Full-time, Permanent
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
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