Azure Managed Services

2 weeks ago

Coimbatore Tamil Nadu, India Quadrasystems.Net Full time

In this role of Technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities include monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.

Technical support engineer will work on all the shifts in monthly rotation basis.

Technical support engineer should have knowledge in the following:

- Conceptual knowledge of Azure IaaS, PaaS deployments and administration
- Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc.
- Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux)
- Understanding of Virtualization concepts and virtual system administration
- Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI
- Familiarity with networking concepts including TCP/IP, NAT, DNS
- Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
- Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
- Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP

**Other comments**:

- Need to have good communication in English.
- Must be ready to work on monthly shift.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

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