Debt Recovery Agent

4 months ago

Dumdum Road Kolkata West Bengal, India Bankas Solution Full time

**Job Description: Debt Recovery Agent**

We at Bankas Solution are looking for a talented, experienced field collection Executive with a good and friendly personality. We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Company have more than 20 portfolios like HDFC, ICICI, NESFB, Tata Capital and many more. The customers and clients who takes loan from those portfolios and didn't pay their loan. So, Our motive is to recover the loan amount. Our Collection Executive should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

**Debt Recovery Agent Role and Responsibility:

- **
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts

**Debt Recovery Agent Requirements and Skills:

- **
- Knowledge of billing procedures and collection techniques
- Familiarity with Non Performing Assets.
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Bachelor's Degree.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary (12th Pass) (preferred)

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 01/09/2024
Expected Start Date: 17/08/2024

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