Tele Debt Recovery Agent

5 months ago

Kolkata West Bengal, India RGAssociates Full time

Requirement for **(DRA Certified )** **Tele** **DEBT RECOVERY AGENTS** for **SBI,HDFC, YES BANK & Kotak Mahindra Ltd.**
(KOLKATA/HOWRAH/24 Pgns / HOOGHLY/KALYANI)

Roles and responsibilities:

- Monitoring accounts to identify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.

Works with Internal teams and stakeholders wherever required for identifying and resolving issues involved with collections.dentify overdue payments.
- Make contact with existing clients and negotiate payment arrangements for payment of overdues.
- Keeping accurate records and reporting on collection activity.
- Manage recovery and collection of outstanding accounts by calling and meeting customers/ relevant personnel.
- Ensure deposits and banking of cash/cheque collected done as per process and timely fixed.
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹44,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

License/Certification:

- DRA CERTIFICATION (required)

Work Location: In person

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