Chat and Voice Support

3 months ago

Gurgaon District Haryana, India Innvocon Full time

**Responsibilities**:

- **Become the eye care expert**: Dive deep into the world of eyewear Master the ins and outs of frames, lenses, coatings, and trends to confidently guide customers towards their perfect vision and look.
- **Own the resolution, own the satisfaction**: Proactively identify problems, creatively solve challenges, and exceed expectations to ensure every customer leaves happy.
- **Be a team player, be a Lenskart rockstar**: Collaborate seamlessly, share your ideas, and contribute to a culture of innovation and passionate customer obsession.

**If you're**:

- A skilled communicator with a friendly voice and a genuine desire to help.
- A quick learner with a thirst for knowledge in the eyewear world.
- A problem-solving ninja who thrives on finding solutions.
- A team player with a positive attitude and infectious enthusiasm.
- A bonus for multilingual skills, especially Hindi and English

**We offer**:

- Competitive salary and benefits package
- A dynamic, fast-paced environment with opportunities for growth and development
- The chance to be part of a mission-driven company making a real difference
- And much, much more

Expected Start Date: 15/01/2024

Pay: ₹25,000.00 - ₹36,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Job Location is in Bhiwadi and Cab service is provided by the company. Are you comfortable with it?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English Proficiently and Confidentally (required)

Work Location: In person

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